Frequently Asked Questions (FAQs)

Get your answers to the frequently asked questions about our services and financial trading.

General FAQ

What is Forex?
Foreign exchange, also known as Forex or FX, is the market in which currencies are traded. The Forex market is the largest, most liquid financial market in the world, open 24 hours a day, five days a week. To put it into perspective, the New York Stock Exchange handles approximately $169 billion worth of transactions a day, while the Forex Market sees over a colossal $5 trillion worth of transactions a day.
How does Forex trading work?
What are the trading hours for the Forex market?
Is Forex trading expensive?


What Information Is Required To Register?
Ive Registered When Can I Make A Transfer?
How Long Does It Take To Verify My Identity?
Can my driver’s licence be used as both photo and address ID?

A driver’s licence can be used as either photo identification or as a proof of address however not as both.

Generally, we require two different forms of identification. We accept a number of identification documents such as a Passport or Utility Bill, our friendly customer service team will be let you know exactly what we need when you register.

Deposits & Withdrawals

How do I deposit to my account?
What deposit and withdrawal methods do you support?
You can deposit and withdraw funds via bank wire transfer, various e-wallets, multiple credit cards and other payment methods.
How long does it take for deposits to be credited?
How long does it take to receive my withdrawal?


What is a CFD?
CFD stands for Contract For Difference, which is an agreement between two parties where the difference between the opening and closing price of a contract is exchanged. When trading CFDs, you don’t own any financial instrument; your profit/loss depends on the price movement.
What is spread?
What is a market order?
What is a position?

Open Account and Start Trading

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